Shipping

Due to heavy volume of orders, shipping is taking longer than expected. We are currently looking at 4-6 weeks out. Please look at the banner for shipping updates.

WE ASK THAT YOU CHECK YOUR TRACKING NUMBER BEFORE CALLING!

During the off-season, June - September, delivery usually takes one to two days. When it is the holiday season, October - May, it may take longer so please make adjustments accordingly.

When you submit your order and receive an order number, that indicates that we have received it. Either the same day or the next day, you will receive your tracking number. This means that we have gone ahead and processed your order. Unless it is during the holiday season, it may take up to a few days for you to receive a tracking number.

Please allow up to two to three days for your tracking number to be updated by either USPS or DHL. Upon leaving our warehouse, the package is in the care of the mail service. It is not our responsibility. Your location may affect the shipping time.

FedEx or DHL may fail to deliver your package if your address is incomplete or an apartment number is missing. In this case, we are not responsible for the failure, so please double-check your address.